AI Customer Engagement Platform for Retail | Netcore
Bridge Every Click and Every Aisle — Netcore for Retail

Bridge Every Click and Every Aisle

Turn online intent into in-store revenue with a marketing platform built to drive footfall, loyalty, and lifetime value.

Gartner Peer Insights
4.7/5.0

Your Customer Shops Everywhere.
Your Stack Sees Half of It.

Five quiet failures cost retail brands more revenue than any media spend can recover.

Challenge 1

Online and In-Store Are Two Different Brands

A customer browses your app, walks into a store and buys but your marketing doesn't recognize it's the same person. Online behavior and offline purchases exist in separate silos, so every customer journey restarts.

Online and In-Store Are Two Different Brands
0X

Conversions + 5,000 store visits

Senco Gold intent-led O2O journeys stitching online behaviour to in-store footfall.

Source: Senco Gold
0X

ROI from engagement suite

Crocs AI-led personalization across the full lifecycle.

Source: Crocs

Power Every Moment: Online and In-Store

From the first app tap to the last aisle visit, one connected engine, six orchestrated moments across online and in-store.

01Stage 1 of 6

One Customer Across Every Channel and Every Store

Build unified customer profiles from web, app, WhatsApp, loyalty, and POS data, the foundation for every customer journey.

15%increase in revenue contribution

Dune London

02Stage 2 of 6

Turn Online Intent Into Store Visits

Convert online intent into in-store sales with personalized, location-aware campaigns. Track the footfall and revenue each campaign drives.

5,000store visits driven

Senco

03Stage 3 of 6

Make Loyalty an Everyday Conversion Lever

Turn loyalty programs into daily revenue drivers with real-time rewards, points, and personalized offers across every channel.

37%CLTV uplift

Danone

04Stage 4 of 6

Personalize Every Touchpoint, Digital and Physical

AI search, recommendations and content personalization deliver the right product across digital and store front with what each customer loves before they walk in. The customer feels recognised, not researched.

3Xconversions

Oz Hair and Beauty

05Stage 5 of 6

Win Back Lapsed Shoppers, Wherever They Shop

Predict customer churn and win back inactive customers with personalized offers and automated omnichannel campaigns.

10Xconversion uplift

SuperIndo

06Stage 6 of 6

Every Shopper Gets a Personal Guide.

Netcore's Shopping Agent understands natural language, narrows intent, and surfaces the right product, online.

20%add-to-cart uplift

Restaurant Equippers

One engine, every moment

Proven outcomes for retail leaders

How jewellery, fashion, sports, lifestyle and FMCG brands bridge every click and every aisle into measurable growth.

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The Netcore Advantage

Five Reasons Retail Brands Switch — and Stay

Leading Retail brands are moving off legacy MarTech, trading batch-driven, vendor-dependent platforms for real-time, agentic execution built for the full shopper lifecycle.

CDPEmailWAPushDisc.Pers.One Platform

A True Unified Stack — Not Stitched Tools

Engagement, discovery, personalization, CDP, and email — native to one platform. No connectors, no gaps.

WebAppEmailWAOrder360°

360° Customer View + First-Party Data

Unified on one platform — no third-party patchwork.

7 AGENTS

Seven AI Agents, Built In

No-code segmentation, built-in analytics. Marketers launch same-day.

SHARED OUTCOMESCVRAOVCLVRPBRANDNETCORECO-OWNED

We Co-Own Your Outcomes

Netcore co-owns conversion, repeat purchase, AOV and CLV — accountable to your numbers, not just a vendor contract.

LegacyNetcore$0100+ BRANDS SWITCHED

$0 Migration Commitment

Done-for-you migration with zero fees and zero disruption. 100+ brands switched in the last 12 months.

Industry Recognition

Consistently rated as a leader by top analyst firms.

Gartner

Netcore Unbxd named a Leader in the 2025 Gartner® Magic Quadrant™ for Search and Product Discovery.

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Forrester

Received Highest Score in Current Offering Category in The Forrester Wave™: Commerce Search Solutions, Q3 2025.

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Forrester

Named a Strong Performer in The Forrester Wave™ Email Marketing Service Providers, Q3 2024.

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Google Cloud

Named Partner of the Year in Business Apps: Emerging Industries, 2025.

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Frequently Asked Questions

It's a platform where AI agents, not just dashboards do the work. Netcore's seven AI agents plan, execute, analyse and optimise campaigns autonomously across digital and in-store touchpoints, built on one unified view of every customer, channel and store. The result is hyper-personalised retail marketing at a speed and scale manual teams can't match.

O2O stitching links a shopper's digital behaviour web browser, app session, WhatsApp click to their in-store and POS purchases within one profile. So an online browse can trigger an in-store offer, a store purchase can shape the next digital journey, and you can finally attribute store visits back to digital campaigns. Senco Gold used this to drive 5,000+ store visits.

Our CDP and Context Layer ingest web, app, email, WhatsApp, loyalty and POS data into a single customer identity in real time. Store associates and AI agents act on the same source of truth, so the journey continues seamlessly whether the next touchpoint is a push notification or a till purchase.

Both. Netcore fills the gaps point tools leave O2O stitching, store-visit attribution, native discovery, real-time personalization, agentic orchestration and CPaaS or replaces them entirely. Go live 50% faster with zero-code migration. The choice is yours.

Netcore co-owns the KPIs that matter to retail store visits, conversion, loyalty engagement, AOV and CLV. Our experts set targets, stay accountable and optimise with you throughout. It's a growth partnership, not a software licence.

Most retail brands launch their first journeys within weeks, with zero code and zero downtime, and reach full lifecycle automation across digital + in-store soon after. Migration, POS integration and loyalty-system connection are handled by a dedicated onboarding team.

Ready to Bridge Online and In-Store With a Platform That Co-Owns the Outcome?

Book a demo with Netcore's retail experts. We'll map your online + in-store journey, unify your customer data, and show how seven AI agents turn store visits, loyalty and personalization into compounding revenue.

Unlock unmatched customer experiences,
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Let us show you what's possible with Netcore.