AI-Powered Financial Customer Engagement | Netcore
Turn Every BFSI Signal into a Relationship | Agentic Marketing for Financial Services — Netcore

Build Financial Moments Worth Remembering

A loan approved, policy renewed, or SIP started on time can change someone's life - Netcore moves at speed, securely, across digital interactions

Gartner Peer Insights
4.7/5.0

The blindspots costing millions in banking & financial services growth.

Five quiet failures cost BFSI brands more revenue than any media spend can recover.

The Drop-off Happened Before You Could Act

High-intent moments expire before you can reach them

VKYC failures, missed call windows, loan-form exits — high-intent moments disappear before batch systems can detect or recover them.

Context lost at digital-dealer handoff

Return on investment

Agentic journeys across app, SMS, email for 9.7M customers replacing manual campaign queuing. ₹0 additional spend.

Source: Shriram Finance
0%

Lift in conversions

400% higher click rates, with AMP emails turning the inbox into a trading terminal. Bids placed, zero redirects.

Source: Kotak Securities
Use Cases

The Full Financial Services Lifecycle.
Built for Every Vertical.

01Stage 1 of 5
Acquire

eKYC & Application Drop-off Recovery

Turn incomplete applications - stalled at document upload, OTP timeout, or re-login - into activated accounts before the intent window closes.

Capture More NTB Customers
02Stage 2 of 5
Activate

First Transaction Activation

Move every new account holder to their first transaction by meeting them at the right moment - a balance check, a bill payment intent - on the channel they're already on.

Accelerate Account Activation
03Stage 3 of 5
Deepen

Cross-sell to Second Product

Deliver the right next product at the moment behaviour signals readiness, like when a salary lands, a fixed deposit matures, or an authorized spend pattern shift is seen.

Increase Product Holdings
04Stage 4 of 5
Retain

Relationship Banking in Vernacular

Deepen the relationship beyond transactions with opt-in milestone acknowledgements, financial guidance, and product education in the language the customer actually thinks in.

Strengthen Customer Trust
05Stage 5 of 5
Grow

Dormant Account Win-back

Re-engage inactive account holders with personalised journeys built around their last known intent, historical behaviour, and the product moment most likely to bring them back.

Recover Inactive Relationships
Quote-to-First-Premium Conversion
01Stage 1 of 6
Acquire

Quote-to-First-Premium Conversion

Convert a quote to a paid policy with a personalised opt-in onboarding sequence - EMI options, benefit summaries, agent handoff - before the intent window closes.

Improve Policy Issuance
Free-Look Period Engagement
02Stage 2 of 6
Activate

Free-Look Period Engagement

Build confidence in the first 15 days with benefit education, claim process walkthroughs, and vernacular reassurance journeys that turn a new policyholder into a committed one.

Reduce Early Lapses
Life-stage Policy Cross-sell
03Stage 3 of 6
Deepen

Life-stage Policy Cross-sell

Deliver the right pre-consented rider or second policy at the right moment, when a customer has a life moment like new family members, files a claim, or hits a salary milestone.

Expand Policy Portfolio
Renewal & Persistency
04Stage 4 of 6
Retain

Renewal & Persistency

Identify at-risk policyholders weeks before their lapse date and bring them back with segmented renewal journeys - tailored by tenure, product, and last known engagement.

Protect Persistency
Post-Claim Loyalty & Advocacy
05Stage 5 of 6
Grow

Post-Claim Loyalty & Advocacy

Turn a settled claim into a deeper relationship - gratitude journey, authorised sum assured upgrade, and a referral nudge at the moment trust is highest.

Better Customer Loyalty
Agent & Intermediary Enablement
06Stage 6 of 6
Enable

Agent & Intermediary Enablement

Equip every agent and broker with the right policy updates, renewal alerts, and customer-ready materials at the moment a conversation is most likely - a renewal date approaching, a life milestone flagged, a claim recently settled - so every intermediary touchpoint deepens the relationship rather than just servicing it.

Empower Distribution Partners
App Onboarding & KYC Activation
01Stage 1 of 5
Acquire

App Onboarding & KYC Activation

Reduce the drop-off between install and activated account with behaviour-triggered nudges at every secure friction point - video KYC timeout, selfie upload failure, PAN mismatch.

Remove Onboarding Friction
First Spend Activation
02Stage 2 of 5
Activate

First Spend Activation

Move every KYC-complete but dormant user to their first spend by meeting them at the moment - a bill due, a cashback offer, a spend nudge - that makes acting easier than waiting.

Trigger First Spend
EMOB Habit Building
03Stage 3 of 5
Deepen

EMOB Habit Building

Build transaction frequency in the Early Month on Book phase with spend-milestone nudges, reward triggers, and contextual prompts that turn a first transaction into a lasting habit and mitigates churn.

Build Spend Frequency
Credit Score Improvement Journey
04Stage 4 of 5
Retain

Credit Score Improvement Journey

Guide customers through the behaviours that improve their financial health, like consistent repayments, credit utilisation nudges, milestone acknowledgements - positioning your brand as a long-term financial wellness partner.

Improve Credit Health
Spend-Led Product Cross-sell
05Stage 5 of 5
Grow

Spend-Led Product Cross-sell

Increase product holdings by recommending the next best product when spending behaviour, credit utilisation, or repayment history indicates customer readiness.

Grow Customer Value
Application-to-Disbursal Nurture
01Stage 1 of 5
Acquire

Application-to-Disbursal Nurture

Keep every high-intent loan applicant engaged through verification and approval with progress updates, secure document reminders, and reassurance journeys that hold intent until disbursal.

Advance Loan Applications
Post-Disbursement First Transaction
02Stage 2 of 5
Activate

Post-Disbursement First Transaction

Move every disbursed customer to their first EMI payment with timely, service-led reminders that make repayment feel effortless from day 1.

Establish Repayment Behaviour
EMI Habit Building
03Stage 3 of 5
Deepen

EMI Habit Building

Build consistent repayment behaviour in the first three months with reminders, milestone acknowledgements, and financial guidance that make every payment feel like progress.

Reduce Delinquency Risk
Vernacular Financial Literacy
04Stage 4 of 5
Retain

Vernacular Financial Literacy

Bridge the knowledge gap for first-time borrowers with plain-language EMI explanations, repayment guides, and educational financial health nudges in the language they actually understand.

Strengthen Portfolio Quality
Top-up Loan Cross-sell
05Stage 5 of 5
Grow

Top-up Loan Cross-sell

Serve a pre-approved top-up offer the moment a repayment history strengthens and a balance milestone is crossed - at the point the customer is most likely to say yes.

Increase Top-up Uptake
Anonymous-to-Known Intent Capture
01Stage 1 of 5
Acquire

Anonymous-to-Known Intent Capture

Capture high-intent investors who research funds, compare NAVs, and disappear - with anonymous-to-known identity stitching and a personalised first-SIP nudge.

Convert Investor Intent
First SIP Mandate Activation
02Stage 2 of 5
Activate

First SIP Mandate Activation

Move every registered but uncommitted investor to their first SIP mandate by meeting them at the moment - a market opportunity, a financial milestone, a peer signal - that tips intent into action.

Convert SIP Interest
Portfolio Milestone Cross-sell
03Stage 3 of 5
Deepen

Portfolio Milestone Cross-sell

Activate the right next fund or category the moment a SIP crosses six months, a portfolio hits a threshold, a fund category shows consistent growth, or a dividend pays out.

Grow Assets Under Management
Market Volatility Reassurance
04Stage 4 of 5
Retain

Market Volatility Reassurance

Hold investor confidence during market corrections with contextual, vernacular reassurance journeys that reinforce long-term thinking before panic redemptions happen.

Contain Investor Redemptions
IPO & NFO Window Capture
05Stage 5 of 5
Grow

IPO & NFO Window Capture

Reach every eligible investor across every channel with a personalised case for acting - before the IPO window closes or the NFO subscription period lapses.

Maximise Fund Participation

Trusted by Banking & Financial Services Leaders. Proven in Every Outcome

Banks, insurers, fintechs, NBFCs turning every signal into measurable, attributable growth.

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The Netcore Advantage
6 Reasons Financial Services Brands Switch - and Stay

Agentic in execution, compliant by architecture, and measured by the KPIs that matter to your business.

AGENT

Agentic Marketing Platform for BFSI

AI agents detect financial intent in real time, build dynamic segments, and trigger the right journey — across loan inquiries, renewals, fund comparisons, and EMI decisions — on the right channel, at the right moment.

LegacyNetcore2–4 WEEKS

Zero-Disruption Migration

Go live in weeks, not quarters. Launch initial journeys in 2–4 weeks while co-existing with legacy martech stacks, or migrate fully with a dedicated BFSI onboarding team.

KYC · CLV · CVR

KPI Co-Ownership

We co-own your KPIs — KYC completion, first-transaction conversion, persistency ratio, CLV — and stay accountable throughout. A growth partnership, not a vendor contract.

DEDICATED

A BFSI Expert in Your Corner

Every account is backed by a dedicated success manager who knows your vertical, your regulatory environment, and the KPIs you're measured on — as committed to outcomes as your own team.

DPDPGDPRMASOJK

Compliant by Architecture

Built for the regulators in your market — India's DPDP Act, GDPR, MAS, OJK and more. PII tokenisation and BYOK encryption keep customer data inside your perimeter; intelligence runs without raw data ever leaving your environment.

AMP · InteractiveAPPLY

Capabilities No Other Platform Has

AMP Interactive Emails, contextual nudges, and churn prediction — purpose-built to maximise marketing outcomes. Not add-ons or upgrades.

Industry Recognition

Consistently rated as a leader by top analyst firms.

Gartner

Netcore Unbxd named a Leader in the 2025 Gartner® Magic Quadrant™ for Search and Product Discovery.

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Forrester

Received Highest Score in Current Offering Category in The Forrester Wave™: Commerce Search Solutions, Q3 2025.

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Forrester

Named a Strong Performer in The Forrester Wave™ Email Marketing Service Providers, Q3 2024.

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Google Cloud

Named Partner of the Year in Business Apps: Emerging Industries, 2025.

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Frequently Asked Questions

Netcore's BFSI Agentic Marketing platform detects signals in real time — fund research dwell, loan EMI calculator usage, policy-page exit intent — and fires personalised journeys across WhatsApp, App Push, AMP Email, and SMS within the window. No manual queuing. No batch delays.

Yes — and it's one of our most documented outcomes. Contextual in-app nudges trigger at the exact friction point, AMP emails embed document upload and form completion inside the inbox (no redirect, no scam-perception risk), and a channel-sequenced journey routes each customer to their highest-response channel. A leading Southeast Asian bank completed 300,000 KYC activations in 45 days.

Personalisation on Netcore runs entirely on click-stream and behavioural data — what a customer browses, compares, and exits — never on raw PII sitting in our infrastructure. BYOK encryption means your encryption key never leaves your environment, resolving the data residency objection upfront.

When a savings balance crosses a threshold, an FD offer fires on the customer's preferred channel — not because the calendar said so, but because their behaviour did. For insurance, a lapse-risk score triggers a renewal sequence weeks before the due date, segmented by propensity: urgency framing for fence-sitters, proof for hesitators, competitive comparison for switchers. Every next step is triggered by a signal, not a schedule.

Both. The Netcore BFSI Agentic Marketing platform fills the gaps other platforms leave — real-time WhatsApp, AMP Interactive Email, in-app nudges, agentic campaign execution — or replaces them entirely with a proven 3-week migration track record in BFSI. Your campaigns don't stop while we transition.

First live journeys in 2–4 weeks. Full omnichannel activation in 6–8 weeks. Boost Bank went live in seven days — the fastest documented BFSI deployment at this platform depth. No rip-and-replace of your existing core banking or CRM stack required.

Banking & Financial Services Growth, Engineered. Let's Build Yours.

Book a workshop with Netcore's BFSI specialists. We map your lifecycle gaps, align on compliance constraints, and co-create a 90-day engagement roadmap — powered by the BFSI Agentic Marketing Platform.

Unlock unmatched customer experiences,
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Let us show you what's possible with Netcore.