Diwali Engagement Playbook is now LiveTurn browsers into buyers, buyers into regulars
Connect store aisles and screens seamlessly
Earn trust with secure, compliant engagement
Move enquiries from showroom to ownership
Keep audiences watching, reading, subscribing
Fill bookings, bring travellers back again
Lift enrolments, keep learners on track
Scale engagement fast, without scaling cost
Embed engagement into your product, ship faster
The past decade has been more transformative for the travel industry than almost all others. Travellers are mobile-first and expect a personalized multi-channel experience tailored to their interests and personality.
This guide serves as a go-to resource for understanding the user lifecycle of an OTA customer. It also serves implementation of real-life marketing automation use cases, picked up from global OTA giants.
1. Current state of the travel industry
2. The needs and wants of today’s customer.
3. The online travel customer lifecycle.
4. Acquiring, Engaging, Monetizing, and Retaining customers.
