Indonesian telecom Smartfren achieves a 65% uplift in transacting users with Netcore’s Customer Engagement platform

"Netcore's intuitive platform allowed us to segment our customer base effectively and to relevant push notifications and messages at the right time through the preferred channels. This data-driven approach empowered us to optimize our CLM strategy continuously and make informed decisions, resulting in improved campaign performance and ROI. What truly sets this partnership apart is the seamless collaboration between our teams. The Smartfren team's domain knowledge and innovative campaigns strategy, combined with Netcore’s CSM team, has created a synergy that drove remarkable results. The consistent communication, strategic insights, and joint problem-solving have all contributed to our success in implementing an effective CLM strategy."