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Andamen achieves 800% ROI with a 30% Revenue Surge using Netcore’s Full Stack Customer Engagement Platform

Key Results

30%

Increase in Andamen's revenue

800%

Return on investment achieved

9%

Netcore's contribution in Andamen's overall revenue

Company: Andamen

Customer Website

Industry: Luxury Menswear

Location: India

Category: Customer Engagement & Experience

Solutions Used: Netcore’s Full Stack Customer Engagement Suite

Objectives:

Improving user experience & engagement
Omnichannel approach
Increase repeat purchase

Netcore’s Strategy:

Omnichannel Approach: Activated all the channels to reach out to the users – Email, Web Push, WhatsApp, SMS.
Journeys & Segmentation: Implemented journeys at every critical touch point and relevant segments for targeted promotions.
Higher Engagement & Revenue: All of this resulted in higher user engagement and increase in revenue.

"Our partnership with Netcore has been instrumental in driving our business's success. The CSM Team has not just been a vendor but strategic partners in our journey. We've witnessed remarkable results and anticipate further growth, with Netcore's contribution yielding a 400% ROI, accounting for 6.7% of our overall revenue."

Siddharth Suri, CEO & Founder

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